Edmonton, Alberta


Find our new address under the “Location” tab on the right. Also, find details for our new virtual services and programs in our “Getting Help” tab below.

  • About Us

    ACCESS Open Minds Edmonton is a walk-in service for individuals 16-25 years old.  Young people and their families are able to walk-in during open clinic hours and will be seen on a first come first serve basis.  They will meet a clinician and experience a solution-focused counseling session and will be screened to determine if more intensive services may be required.  Young people will be offered the option of returning to walk-in as needed or engaging in individual and group services offered through the young adult service portfolio such as addiction counselling, short term psychotherapy, social work consultation, assistance with employment or education, or referral to psychiatry.  They may also be referred for alternate service options that may meet their presenting needs.  Family needs will also be considered with potential to access services with the young adult services Family Engagement Team.

    • Drop in during our walk-in hours and check out our youth space!
    • We respect where you’re at. If you’re feeling a bit unsure about reaching out to an ACCESS team member when you arrive, no worries. You can always change your mind and come back when you’re ready.
    • Everyone will experience difficulties with their mental wellness from time to time. Our Peer Support Workers have had experiences you might be able to relate to and have successfully worked toward wellness. Let us know if you’d like to talk with one of them.
    • Sometimes the clinic is busy and you may have to wait a while to see one of us. We have free Wi-Fi and some games to help pass the time but you may want to bring a book or something else you enjoy. Bringing a friend or family member for support can also be helpful


  • Getting Help

    NEW!! Virtual Walk-in Option

    Young Adults are able to call or email and request a virtual walk-in appointment:

    1. Phone the clinic phone number during business hours – (780)415-0048
    2. Speak to a receptionist and provide name, birthday, email or contact phone # and some basic information
    3. Receptionist will book young person into a walk-in spot
    4. Receive a zoom link or phone call to connect during booked time for their virtual walk-in appointment

    NEW!! Virtual and In-Person Social Recreation and Group Programs:

    Young Adult Social Recreation and Group Program (formerly Challenge by Choice) is also moving and continuing to co-locate with the ACCESS Open Minds clinic. We are accepting referrals for all Zoom group programs, outdoor active groups and social recreation and leisure services!  Please connect to an information session – available Wednesdays from 11:30-12:00 and Fridays 3:00-3:30. This session will provide the individual, family, and/or any other support an opportunity to review all available options for participation and be connected in the most appropriate manner.

    Call (780)782-5042 or email challengebychoice@albertahealthservices.ca to request a Zoom link and access a wide range of available program and service options.


    If you or someone you are concerned about are having trouble getting to the clinic, leave us a voicemail at (780) 415-0048 and we will follow-up with you to explore options.


    Connect with an Intake Coordinator

    When you’re ready, you can complete an intake form and one of our team members will connect you to an Intake Coordinator. In your first meeting, we usually talk about:

    • Areas of your life where you would like some extra support
    • Past or current experiences you’ve had which led you to contact us
    • Supports you have in your life (friends, family, clubs, sports teams, etc.)
    • Specific goals you have already been working on or are interested in working on
    Next Steps

    Once we get to know you a little better, and you’re ready, we’ll discuss services that can help you reach your goals. These can include:

    • Self-help resources
    • Support groups
    • Mental health and/or addiction counselling
    • Psychiatry
    • Group therapy
    • Recreational therapy
    • Education/income/housing/employment support
    • Ongoing Peer Support
    Follow Up
    • Our team will stay in touch with you to make sure things are getting better and explore additional options if you need more support.
    • If the first plan we make doesn’t work for you, please come back and we’ll work with you to make one that’s a better fit.
    • Remember, you are always welcome to come into the clinic during walk-in hours for some extra support.
  • Our Team
    • Ana Vitisin

      Mental Health Therapist - Intake Coordinator

    • Briana Dickie

      Peer Support Worker

    • Henry Huynh

      Clinic Reception & Administrative Assistant

    • Kathy Shettell

      Family Peer Support Worker

    • Lynette Northcott

      ACCESS Clinician

    • Nakita Dool

      Peer Support Worker

    • Owen Melsness

      ACCESS Clinician

    • Sam Platts

      Mental Health Therapist

    • Seren Kaiser

      ACCESS Clinician

    • Thomas Nakonechny

      Mental Health Therapist - Intake Coordinator

  • For Families
    The Importance of Family Involvement

    The road to recovery can be a difficult and lonely journey if we don’t have a friend or loved one to support us along the way. Someone who can acknowledge our accomplishments and help us through the tough times when progress is slow, or we feel stuck. We all have a basic human need for attachment, and this connection is essential to our health. This is why we are so passionate about honoring the role of caregivers when we support young adults in their recovery. What we often hear, is that in order to effectively support a young adult we also need to nurture those that love and care for them; whether they are friends or family. We know that supporting someone who struggles with mental health or addiction is hard work, and often confusing for a caregiver. Sometimes, the people in your life who care about you are often very worried and not sure how to best support you. At times, it can feel like they have lost patience, don’t understand your experience, or don’t think you’re trying hard enough. Most people are not able to manage the role of caring for a young person very well without some education, support, and skills to help them be the best supports they can be. The ACCESS team offers resources for friends and family members to help them cope with their own fears, and better understand what you’re coping with so that they can support you in a helpful manner.

    Resources for Families


  • Contact
    ACCESS OM Edmonton
  • Location Open Map
    6th Floor, 9942 108 Street NW
    Edmonton, Alberta
    T5K 2J5
    108th Street Building
    (with Good Earth located on the main floor)
  • Walk-in Hours
    Tuesday & Friday 12-5pm
    (Open January 4, 2021)
  • Telephone
    (780) 415-0048 **Please note, this is a voicemail line – you can leave your contact information and someone from our team will contact you as soon as possible.** 780-424-2424 **ACCESS 24/7 for urgent support (780)782-5042 **Virtual and In-person Social Recreation and Group Programs